Technical Issues - Updating HASP Security ID Modules

HASP Security ID Modules may be remotely programmed. This is necessary, for example, if module memory has been erased by the powerful inspection machines now utilized by customs agents. (It seems that parallel port modules are more susceptible than USB.) Remote programming also lets users add new FilmStar programs such as MONITOR or MEASURE without having to return modules to FTG Software.

Part 1 - Obtaining Module ID

Suppose FilmStar was installed correctly (with HASP selected), but the module is not programmed. At startup the following is displayed

Click OK to arrive at the following

and Retry to reach the FilmStar Configuration screen. Click HASP Information; if the following appears, the HASP drivers have been installed correctly, but programmable memory has been erased. (If the Attach FTG Software message box appears once again, either the module is not attached or, more likely, drivers were not installed.)

An alternative method for obtaining Module ID's:

1. Download

www.ftgsoftware.com/files/customer.exe & www.ftgsoftware.com/files/customer.hlp

Store these program in a separate directory, say c:\winfilm\module. (Keep this program on your hard disk, as you will need it later.)

2. Attach the module to your parallel or USB port and run customer.exe (double click in Explorer or use Start...Run). Click button Get ID to obtain the module's HASP ID code number. This is the same ID obtained in a FilmStar Configuration dialog.

You can record the ID or save it to a text file which will be similar to the one shown below when examined in Notepad. Hint: if programming more than one module, label each with a yellow sticky note!

VENDOR   Remote Update System Utility Version 3.11
Aladdin Knowledge Systems Ltd.(c) 1999
-IDnum
7C325FC4
-DiRect
-HaspType
memo

3. Repeat for additional modules. E-mail us the text files as an attachment or paste the ID code (i.e. 7C325FC4) in the body of your message for each module. If you cannot obtain an ID number, try rebooting your computer. Most problems occur when Win NT/2000/XP users do not heed warnings about installing with Administrator privileges.

Part 2 - Programming the Module

Once we receive your ID codes, we will generate and send remote programming batch and data files as e-mail attachments.

1. If not done previously, download

  www.ftgsoftware.com/files/customer.exe & www.ftgsoftware.com/files/customer.hlp.

Store these in a separate directory, say c:\winfilm\module.

2. When you receive our e-mail, transfer the attached files (*.bat, *.ftg) to the same directory where you installed customer.exe.

3. Attach an ID Module to the parallel or USB port.

4. Run a batch file (*.bat) from the same directory by double clicking the file name in Windows Explorer or using Start...Run. Remount a new module and repeat as required with another batch file. If you have more than one module, we'll label the batch files accordingly.

5. Finally, run FilmStar DESIGN and verify that your software has been enabled by clicking HASP Information in File Configuration Security. This is very important as there is no error message if you program a module with the incorrect codes.

6. If there are any problems please recheck HASP ID's and contact us via e-mail or telephone.

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