FilmStar Free VersionThe file you will download installs the Free Version of FilmStar DESIGN. While this includes powerful evaluation and optimization facilities, the choice of indices is restricted. Since supplied values are close to actual ones and include dispersive Al and Ag, the Free Version is all that is necessary for what-if calculations and educational purposes.
Please contact FTG Software if you have problems and questions. The "Corrupt installation
detected" error indicates that you
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Vista/Windows 7 Installation1. POSSIBLE MESSAGE... In reponse to This program might not have installed correctly we found no problem after clicking This program installed correctly. 2. LIKELY PROBLEM...If you get an 'Unexpected error; quitting' message box when attempting to run FilmStar, you can disable UAC (User Account Control) or right click the link and select 'Run as administrator'. Then select Allow. The next time the program will run normally. More about disabling UAC: Vista, Windows 7 3. UNIMPORTANT PROBLEM...Vista/Win 7 omit the WinHlp32.exe viewer for *.hlp help files. This is no problem because FilmStar uses HTML help. There is one place, however, where WinHlp32 is accessed: pressing the '?' icon in the BASIC UserDialog editor. You will probably never do this, but just in case here is what happens: On accessing WinHlp32 for the first time you arrive at a Microsoft site informing you that the help is obsolete, but they'll let you view it anyway. We've uploaded Microsoft's help installers for your convenience: 32-bit help installer, 64-bit help installer for newer computers. If you download from the Microsoft site, note that '64' indicates the 64-bit installer and '86' the 32-bit installer. |
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DLS 'ActiveX component can't create object' error If you get the above error during DLS optimization, it's because math library matrix30.dll was not registered during installation. Although we don't know why this (rarely) occurs on some computers, it is easily fixed. Close DESIGN and click the Windows Start button followed by Run; then type regsvr32 c:\Winfilm\Matrix30.dll and click OK. You should get the following message DLLRegisterServer in c:\Winfilm\Matrix30.dll succeeded Vista/Windows 7 users need to deactivate UAC (User Account Control) or run regsvr32 as Administrator. Click Start.. All Programs.. Accessories and right-click Command Prompt followed by 'Run as administrator'. Then type the regsvr32 command given above followed by <Enter>.
If FilmStar is installed in a different directory, adjust the statement accordingly. Please let us know if this does not fix the problem. Click here for information about restoring the Run command in Vista/Win 7. You can also use shortcut key <Windows +R>. Remember, however, that UAC must be disabled in order to execute regsvr32 from the Run command. |
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Uninstalling The FilmStar Free Version may be uninstalled via Control Panel. If you intend to purchase FilmStar, there is no usually need to uninstall. In some instances (corrupted installation) it might be impossible to uninstall via Control Panel. In that case, rename or remove the Winfilm directory (first backing up files you want to keep) and delete the FTG Software key from the Registry. HKEY_LOCAL_MACHINE\SOFTWARE\FTG Software After reinstalling FilmStar you can transfer data and configuration files to your new Winfilm location. Registry operations are at your own risk. |
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'OLE2.DLL is not a valid Windows image' error The following message appears at the end of the installation routine: The application or DLL
C:\Windows\System32\OLE2.DLL is not a valid This is a known anomaly that rarely occurs during the dynamic link library (DLL) self-registration process at the end of the install routine. The message does not necessarily indicate that an actual installation error has occurred. If an actual error happens during DLL self-registration, you will see much more specific error messages during program operation. In that case, please contact FTG Software and include the exact error message. |
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